- 1. Your bank will never ask you via email or telephone to update your account details.
- 2. For online banking, there should always be an antivirus program with phishing protection installed.
- 3. Always keep all of your programs (browsers, plugins, operating systems, virus protection, etc.) up-to-date.
- 4. Install all software updates before you log onto your online bank account.
- 5. The same security rules apply for online banking via smartphone or tablet as for on a PC (updates, AV protection, etc.).
- 6. Online banking should only be done on your own or trustworthy devices.
- 7. Avoid online banking via open or insecure Wi-Fi, e.g. in cafés or hotels.
- 8. For banking, make sure there is a secure Internet connection.
- 9. When you access your bank account, make sure that nobody is looking over your shoulder.
- 10. Focus on data minimization and avoid inputting your bank details unnecessarily.
- 11. If in doubt, contact your bank first.
